Returns Policy

Gopi Alankar

At Gopi Alankar, every product is selected and packed with devotion and care. Due to the spiritual and personal-use nature of our products, we follow a transparent and fair return policy.

1. Eligibility for Return

Returns or exchanges are accepted only in the following cases:

• You received a damaged product

• You received an incorrect item

• The product has a manufacturing defect

📌 No returns are accepted for reasons like change of mind, color preference, or size issues once the order is delivered.

2. Return Request Timeline

• Any return or exchange request must be raised within 48 hours of delivery.

• Requests made after this period will not be considered.

3. How to Request a Return

To initiate a return, please contact us with:

• Order ID

• Clear photos or videos of the product and outer packaging

• Brief description of the issue

📧 Email: [your email address]
📞 WhatsApp: [your contact number]

4. Return Approval Process

• Our team will review your request within 2–3 working days.

• If approved, we will guide you through the return or replacement process.

• Gopi Alankar reserves the right to approve or reject any return request after inspection.

5. Refund Policy

• Refunds are issued only after the returned product is received and inspected.

• Approved refunds will be processed within 5–7 working days.

• The refund amount will be credited to the original payment method used during purchase.

6. Exchange Policy

• If eligible, we may offer a replacement of the same product instead of a refund, subject to stock availability.

• In case the same product is unavailable, a refund will be processed.

7. Non-Returnable Items

The following items are not eligible for return or exchange:

• Used or washed products

• Products damaged due to improper handling

• Items returned without original packaging

• Products purchased during clearance or special sale (unless damaged)

8. Shipping Charges

• Shipping charges are non-refundable.

• In case of approved returns due to our error, return shipping instructions will be provided.

9. Policy Updates

Gopi Alankar reserves the right to modify this Return Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.

🙏 Thank you for understanding and supporting Gopi Alankar.
Your devotion and trust mean everything to us.